Second Home Property Care
At OTG Services Second Home Care, your satisfaction is our top priority. We tailor our property maintenance to your needs, ensuring a personal touch that adds convenience and reassurance to your life. We go beyond ordinary services, preparing your home for your arrival, allowing you to simply drive up, walk in, and enjoy, while we handle the cleanup.
We know the stress and worries that can come with all that goes on behind the scenes of owning a second home. Our professional housekeeping services will maintain your home away from home impeccably, creating a stress-free environment while you're here and after you leave. Starting from the inside of your home to the outside we cover everything from raking leaves to mowing the grass to pulling weeds, we will keep the outside of your home in pristine condition.
Security is a paramount concern for us. Our regular security checks, whether conducted weekly, bi-monthly, or monthly, ensure your home is secure. From locked doors to online security systems, our friendly and trustworthy team provides the highest level of service.
Who we service
At OTG Services, we cherish values such as trust, commitment, quality, and giving that personalized touch. These values are embedded in every property care service, reflecting our commitment to delivering exceptional value. Your second home is not just well-maintained but becomes a source of relaxation and joy.
Services to prioritize your peace of mind and maintain the pristine condition of your second home.
Cleaning
Maintenance
Property management
Yard care
Security
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FAQS
What services do you provide?
We provide a wide range of cleaning services, including residential, commercial, office, deep clean, move-in/move-out cleaning, post-construction, real estate, second home property care, dump trailer and more. Please refer to our services page for a detailed list.
How do I schedule a cleaning appointment?
You can easily schedule a cleaning appointment by contacting us via phone, email, or through our online booking system on our website. Our friendly staff will assist you in selecting a convenient date and time for your cleaning.
How often should I schedule cleaning services?
The frequency of cleaning services depends on your specific needs and preferences. We offer flexible scheduling options, including weekly, bi-weekly, monthly, or one-time cleaning services. Our team can help you determine the ideal frequency based on the size of your space and cleaning requirements.
Do I need to provide any cleaning supplies or equipment?
No, you don't need to provide any cleaning supplies or equipment. Our professional cleaners come fully equipped with all the necessary cleaning materials and tools. However, if you have any preferred cleaning products or equipment for us we are happy to use those.
Do I need a Deep Clean?
We highly recommend a Deep Clean for first-time customers or customers who haven't had a professional clean in the last few months. You can find more information about our Deep Clean on our Services page, Or contact us with any questions.
What is your cancellation policy?
At OTG Servies, we prioritize client satisfaction and value the relationships we build. While we don't enforce contracts to ensure your freedom, we do have a cancellation policy out of respect for our cleaners' schedules. If you need to cancel, kindly notify us at least 24 hours in advance. We understand unforeseen circumstances arise, and we only ask for a 50% fee to compensate our cleaners for their scheduled time. Our goal is your happiness, and we appreciate your understanding of our cancellation policy designed to maintain the quality and reliability of our services.
Do I need to be home during the cleaning?
No, you do not! It's completely your choice whether you would like to be home during your appointment. If you prefer, you can just leave a key and come back to a nice clean home.
Do you offer a Guarantee?
Customer satisfaction is our goal! We value your feedback, the things you love as well as areas we can do better on. We stand behind our services. If for any reason you are not 100% satisfied we want the opportunity to make it right.